Reference

How zeturf Handles Your Personal Information

Your account data stays with us — we collect only what we need to run your account, process payments through JazzCash, Easypaisa, or Raast, and keep your access secure.

Account data protectionLocal payment privacyYour right to accessData deletion requests
zeturf How zeturf Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we use your data, want to request a copy, or need to correct something on your account, our support team can help. Reach out through any of the channels below and mention your account email so we can pull up your record quickly.

Email Support Send your privacy request to our support address and include your registered account email. We aim to respond within a few working days.
Live Chat Open the chat window on any page while logged in. Our team can confirm what data we hold and walk you through a deletion or correction request.
Account Settings Some data — like your contact details and notification preferences — you can update directly inside your account settings without contacting us at all.
HOW WE PROTECT YOUR DATA

Security, Retention and Your Rights

We use SSL encryption on every page and require a one-time PIN confirmation for login and withdrawal requests, so your account stays yours even if someone else knows your password. We keep transaction records for as long as required to handle disputes and meet our obligations under applicable law. If you close your account, we will delete or anonymise personal data we no longer need, subject to any legal retention requirements. You have the right to ask what data we hold, request a copy, ask us to correct inaccuracies, or request deletion where permitted.

SSL Encryption

Every page on zeturf runs over SSL. Your login, payment details, and account data travel encrypted end to end, not in plain text.

OTP Verification

Withdrawals and account changes require a one-time PIN sent to your registered number, so no transaction can be approved without your phone in hand.

Data Retention

We keep your transaction history and account records for as long as needed to resolve disputes or meet legal obligations, then delete or anonymise what is no longer required.

Your Rights

You can request access to your data, ask us to correct it, or request deletion. Contact support with your account email and we will handle it promptly.

Common Questions About Your Privacy

Here are the questions we hear most often about data, account privacy, and how to make a request.

We collect your name, contact details, and the payment method you register — JazzCash, Easypaisa, Raast, or card. We also log device and session data automatically for security purposes.

We share data only with payment processors and fraud-prevention services where needed to complete a transaction. We do not sell your personal data to third parties for marketing or any other commercial purpose.

We keep records for as long as needed to handle disputes and meet legal obligations. Once those requirements are met, we delete or anonymise data that is no longer necessary.

Yes. Contact our support team via live chat or email with your registered account address and we will provide a summary of the personal data we hold on your account.

Send a deletion request through live chat or email. We will remove or anonymise your data where we are not required by law to keep it, and confirm once it is done.

We record only the transaction reference and amount — not your PIN or wallet credentials. All data in transit is encrypted via SSL, and your payment provider handles authentication on their end.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.